All items are only subject to refunds before keys or accounts have been exchanged. If you have been given a key, or account details, you are no longer entitled to a refund. Refunds are also only entitled based on seller end error, we always provide warnings and descriptions when it comes to eligible hardware devices and such. If this is the reason for refund, it will be declined as this is buyers fault. If keys do not work as expected, they will be replaced swiftly. If loader links are not working, they will also be updated swiftly. We are not at fault for any bans or issues that come after buyers purchase our products, and will not offer refunds in these cases at all.